Health triage, advice and information.Learn More
Support for people wanting to quit smoking and stay quit.Sign up online
Advice, information, and support about drinking or other drug use.Learn More
Front door for anyone dealing with stress, anxiety, depression, or just a need to talk to access support from a trained counsellor.Learn More
When you phone 1737 you now have the option to talk to someone with lived experience of wairangi/mental distress who is trained to provide tautoko/support.Learn More
Support for those worried about gambling or the gambling of others.Learn More
Kōrero mai ka ora. The national sexual harm helpline - confidential support and advice for those affected by sexual harm.Learn More
Individual phone and online counselling, easy access, where you are. GPs and case workers refer people for up to 6 fully funded phone counselling sessions. Learn More
We work with Police who - since changes to the Misuse of Drugs Act - refer some people charged with illicit drug use/possession, to contact the Alcohol Drug Helpline.Learn More
Support tools and information for emotional and psychological issues.Learn More
Support to help young people recognise and understand depression or anxiety.Learn More
Clinical telephone assessments by registered nurses for low-acuity 111 calls to St John and Wellington Free Ambulance.Learn More
Support for offenders and prisoners (and their whānau who are helping them) regarding alcohol or drug use.
Early Mental Health Response
A service providing faster and more appropriate help to people in social and psychological distress who call 111 to access New Zealand Police or Ambulance.Learn More
National Bowel Screening Programme Coordination Centre
We manage the database and distribution of invitations for the programme, providing test kits to participants, and ensuring that GPs receive their patient's test results.Learn More
National Cervical Screening Programme Coordination Centre
We manage the correspondence to women, answering questions from the public as well as liaising with the regional centres, smear takers, laboratories, specialists and DHBs about the people they serve.Learn More
Mental Health After Hours
Calls to contracted local DHB mental health teams are answered after hours by registered mental health nurses.
Recovery through shared experience. Peer talk advisors have experience of addiction and mental health issues and can support people in their journey to recovery.
Through selected peers, professionals and technology, Piki aims to equip young adults (in the greater Wellington region) with tools to help overcome adversity and to strengthen wellbeing. 1737 and Puāwaitanga are two of the support options.Learn More
Mentors provide virtual mentoring for MSD's Mana in Mahi participants who may need some extra support to reach their work goals.Learn More
Clinical support for General Practices after hours. We answer calls in the practice's name and triage protocols customised to their requirements.Learn More
Shine Domestic Abuse Helpline
Supporting women and men who are worried about their own situation or someone else who might be living with domestic abuse.Learn More
Our counsellors are at the other end of the Women’s Refuge webchat – accessed via the Women’s Refuge Shielded Site that many NZ businesses and organisations add to their websites. Victims of domestic violence can use a shielded portal to get support and info without fear of it showing up in their browser history for anyone else to find.Learn More
The Family Violence Information Line
For information about services that can help you if you are experiencing or witnessing violence, or want to change your own behaviour. It’s OK to ask for help.Learn More
Family Services Directory
The team can help you find the Ministry of Social Development’s family service you need, in your area.Learn More
Providing information and advice about COVID-19.Learn More
COVID Vaccination Healthline
Providing vaccination information and help for people who are unable to book online.
The team do daily health and well-being checks for people in self-isolation.
Online decision support tool to help men and their whānau understand more about prostate cancer and to decide if they should see their doctor to get tested.Learn More
Poisons advice delivered through the National Poisons Centre.Learn More
Immunisation advice provided to the public in partnership with the Immunisation Advisory Centre (IMAC).Learn More
A helpline for community and social service professionals needing expert advice for their work with clients with mental health support needs or addiction challenges. NB we also offer specific Expert Advice Lines (via other numbers) for Housing New Zealand, the Ministry of Education and other Government departments
A 'front door' for people enquiring about being a live kidney donor.Learn More
Elder Abuse Response ServiceLearn More
The Diver Emergency Service Hotline
Advice on diving related incidents, accidents or injuries, including the emergency management of decompression illness.